What you will accomplish

Your facility will show the right cars, products, or services on a marketplace page that matches your business rules (public, customers only, or signed-in users). You will preview the page as a customer before sharing the link.

Overview

Use this guide to show cars, products, services, or memberships on a customer-facing marketplace page.

When you finish, customers or prospects can open the marketplace and view items your facility wants to share.

Use marketplace listings when you want to:

• sell or promote cars
• offer storage plans or memberships
• show services customers can request or buy
• create a simple public catalog for your facility

Before you start

• Turn on Public Facility Pages in Settings > Website & customer app.
• Decide who should see the marketplace: everyone, all Car Storage Software users, or only your customers.
• Prepare customer-friendly names, descriptions, prices, and photos.
• Review payment processing before accepting online checkout for products.

Two marketplace pages to know

Your facility has two customer-facing marketplace URLs:

Customers see Cars for sale and Products as separate tabs or menu items on your public site when both are enabled.

Step 1: Open Marketplace in the dashboard

Go to Marketplace in the dashboard sidebar.

The page title is Marketplace. You may see an ALPHA badge next to the title while this area is still being improved—your listings still work; report confusing behavior to your facility owner or support contact.

Step 2: Turn on marketplace for your facility

Go to Settings > Website & customer app.

Scroll to Public website and open the Page editor.

Turn on the Marketplace section.

Step 3: Choose marketplace visibility

On the Marketplace section, choose who should be able to view listings.

1. Customers only

   Use this when only your facility customers should see the marketplace.

2. All Car Storage Software users

   Use this when any signed-in Car Storage Software user can view the marketplace.

3. Public

   Use this when anyone with the link can view the marketplace.

From Marketplace, use View marketplace to preview the public page. Each car card shows View, Edit, Unlist, and Mark as sold. Scroll to Products currently listed for storage plans and services from Payments > Products and services.

Step 4: Publish a car listing

Use this flow when a vehicle should appear for sale or express interest.

1. Open Marketplace and click List car

   Go to Marketplace and click List car.

   Why this matters: This is the fastest path to list a vehicle. You can also open a car in Cars and use for-sale settings on the car record.

2. Select the vehicle

   Search for the car by customer name, plate, or VIN. Pick the correct vehicle if the customer owns more than one.

3. Add listing details

   Add a clear description, asking price, and confirm photos look professional.

   Click List for sale (or save) when the details are ready.

4. Review on the public vehicle marketplace

   Open /facility/your-facility-name/marketplace in a private browser window and confirm the car appears.

   Expected result: The car shows on the vehicle marketplace with correct price and photos.

1. Submit one test inquiry

   Open the vehicle marketplace in a private browser window. Click Express interest on a listed car and complete the short form.

   Expected result: Your team can find the new lead in Contacts or Inbox without guessing where it went.

Step 5: Publish a product, service, or membership

Use this flow when customers should see a product, service, storage plan, or membership with online checkout.

1. Open products and services

   Go to Payments > Products and services.

2. Open the product or service

   Choose the item customers should see.

3. Review the customer-facing details

   Confirm the name, description, price, billing schedule, and photo.

4. Add at least one pricing variant

   On the product detail page, scroll to Pricing variants (sometimes labeled Add variant).

   Create one option customers can select—for example Standard monthly at $895.00/month.

   Why this matters: If a product has no pricing variant, the marketplace shows Contact for pricing instead of Add to cart. Customers cannot complete online checkout until a real price option exists.

   For full steps, see Manage products and services.

5. Turn on Show on marketplace

   Find Show on marketplace and turn it on. This is the switch that makes the item visible on /marketplace/products.

6. Test checkout if customers can buy online

   If the item can be purchased online, follow Test marketplace checkout before sharing the link.

Expected result

The product, service, or membership appears on the product marketplace where customers are allowed to view it.

Step 6: Open the public marketplace pages and review them

Open both marketplace URLs in a private browser window:

• Vehicle marketplace: add /marketplace to your Main page link
• Product marketplace: add /marketplace/products to your Main page link

Check the pages as if you are a customer.

Review:

• Item names are clear.
• Descriptions explain what the customer gets.
• Prices are correct.
• Photos look professional and are not confusing.
• Buttons lead to the right next step (Express interest, Add to cart, or Checkout).
• Private items are not visible to the wrong audience.

Step 7: Test the customer action

If customers can buy products online, complete a test checkout with Test marketplace checkout.

If customers can express interest in a car, submit one test inquiry and confirm your team sees it in Contacts or Inbox.

Expected result

Your team knows what the customer sees and what your staff receives after the customer acts.

What success looks like

• Marketplace visibility matches your business rules.
• Every visible item has a clear name, description, price, and photo if needed.
• Checkout or interest forms have been tested.
• Your team knows where new purchases, requests, or leads will appear.

Troubleshooting

What to do next

After listings look correct, test checkout if customers can buy online. Then add the marketplace link to your public facility page or your existing website. If you need the marketplace on your own website domain, follow Connect a custom domain.