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How-to guides for Car Storage Software

Practical guides for setting up your facility, managing cars and customers, and running day-to-day operations.

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Facility Web Pages

Go live checklist for public pages

Review the customer-facing links, forms, marketplace, vendor invoice portal, and website links before you share them.

What you will accomplish

Your team will test every customer-facing link in a safe order, fix problems before launch, and know where each submission appears in the staff dashboard.

Overview

Use this checklist before you put Car Storage Software links on your website, in emails, on social media, or in printed materials.

When you finish, your team will know the public pages open correctly, the words make sense to customers, and every button sends people to the right next step.

This guide is helpful when you are about to launch a new facility page, registration form, marketplace, customer login link, vendor invoice portal, or custom domain.

Public facility page showing facility name, service details, and customer-facing action buttons
Check the public page first. It is often the first place prospects, customers, and vendors will land.

Before you start

  • Your team has access to Settings > Website & customer app.
  • Your Public website is turned on only if you are ready to test it.
  • You have one test customer email address your team can recognize.
  • If you sell items online, payment processing is set up and tested.
  • If you use a custom domain, the person who manages your domain can help with DNS if needed.

Launch checklist

Work through each item. Skip optional sections if your facility does not use that feature yet.

Required for most facilities

  • Public Facility Pages is on and Facility slug is saved in Settings > Website & customer app.
  • Main page opens in a private window and shows correct facility name, description, and services.
  • Registration link works; a test submission appears in Contacts.
  • Customer login opens the sign-in page at your facility address (usually ending in /signin)—not the staff dashboard.
  • Customer app home sections and bottom tabs look clear in the live preview on Website settings.
  • Every public page was checked on a phone-sized screen.
  • Customer app home sections and bottom tabs were reviewed with Customize the customer mobile app.

Optional — marketplace

  • Vehicle marketplace (/marketplace) shows only approved car listings.
  • Product marketplace (/marketplace/products) shows items with Show on marketplace turned on.
  • Product checkout was tested with Test marketplace checkout.

Optional — vendor invoices

  • Vendor invoice portal opens at /facility/your-slug/invoices.
  • Form fields (name, email, invoice number, amount, file upload) are clear to vendors.
  • Staff know to review submissions on the Vendor tab in Payments > Invoices.

Optional — website and custom domain

Step 1: Confirm the main public page

Open Settings > Website & customer app.

Scroll to Public website.

Check:

  • Public Facility Pages is turned on.
  • Facility slug is short and easy to recognize.
  • The facility name, description, and services are correct.
  • The buttons you want customers to see are turned on.

Then open the public page link.

Expected result

The public page opens without a staff login and clearly explains what your facility offers.

Public facility page on a phone showing readable text and tappable buttons
Open **Main page** on your phone—or narrow your browser window—before you announce the link. Text messages almost always open links on mobile.

Step 2: Test new customer registration

If prospects should request storage online, copy Registration from Shareable links and open it in a private window.

Public registration form with customer information fields and a continue button
Submit one test registration before you share the link publicly.

The link usually looks like:

/facility/your-facility-name/registration

Submit a test request using a clear test name, such as Test Registration.

Check:

  • The form asks for the right information.
  • The required fields make sense.
  • The confirmation message is clear.
  • Your staff can find the new request in Contacts.

If you need help with the staff review step, use Review and approve registration requests.

Step 3: Test customer login links

If existing customers need to sign in from your website, copy Customer login from Shareable links on Settings > Website & customer app.

Customer portal sign-in page with facility name and email field
The login link should open this page—not the staff dashboard.

Open the link in a private browser window or a different browser.

Check:

  • The sign-in page uses the correct facility name.
  • The customer knows they should enter their email address.
  • The link does not send customers to the staff dashboard.

For more detail, follow Share customer login links.

Customer sign-in page on a phone-sized screen
The customer login page should be readable and easy to tap on a phone—not only on a desktop monitor.

Step 4: Test marketplace pages and checkout

If you use marketplace listings, open the public marketplace page and review it like a customer.

Public product marketplace showing storage plans with prices
Product marketplace is for plans, services, and memberships. Car listings use the vehicle marketplace page.
Public vehicle marketplace showing a car listing with price and details
Vehicle marketplace is for cars listed for sale. Product marketplace is for plans, services, and memberships.

Check:

  • Only items you want to share are visible.
  • Names, descriptions, prices, and photos are correct.
  • Buttons such as View details, Add to cart, or Checkout lead to the right place.
  • Your team knows where new purchases or requests will appear.

If customers can pay online, follow Test marketplace checkout before sharing the link.

Step 5: Test the vendor invoice portal

Public vendor invoice submission form with vendor details and file upload
Vendors should be able to complete this form without calling your office.

If vendors should send invoices through a public link, open:

/facility/your-facility-name/invoices

Check:

  • The form asks for first name, last name, email, invoice number, amount (USD), invoice date, description, and a required invoice file upload.
  • The instructions are clear enough for a vendor who does not use your staff dashboard.
  • Your team knows to review submissions in Payments > Invoices.

For full setup steps, use Set up the vendor invoice portal.

Step 6: Test links from your own website

If you added a button, menu item, or embed to your existing website, open the public website like a customer would.

Check:

  • The button or widget is easy to find.
  • The words tell the visitor what will happen next.
  • The link opens the correct facility page, registration page, marketplace, or login page.
  • The page works on a phone-sized screen.

If you have not added a link yet, follow Add a website embed.

Step 6b: Complete one real test action per feature

After pages load correctly, walk through the same path a customer or vendor would:

  1. Registration

    Submit a test registration from the Registration link. Confirm it appears in Contacts. Follow Review and approve registration requests.

  2. Customer login

    Open Customer login in a private window. Confirm it asks for an email—not the staff dashboard.

  3. Marketplace (if used)

    Run Test marketplace checkout before sharing product links.

  4. Vendor invoices (if used)

    Open the vendor link in a private window and confirm the upload form loads.

Step 7: Confirm the custom domain, if you use one

If customers should use your own domain, open the custom domain in a browser.

Check:

  • The page opens without an error.
  • The address bar shows your domain.
  • Registration, marketplace, vendor invoice, and login links still work.

If the domain is not ready, follow Connect a custom domain.

Step 8: Test on a phone-sized screen

Many customers open your links from a text message on their phone—not from a desktop computer.

  1. Open Main page on a narrow screen

    Copy Main page from Shareable links. Open it in a private window and shrink the browser, or use your phone.

    Expected result: Text is readable, buttons are easy to tap, and photos are not cut off.

  2. Repeat for Registration and Customer login

    Test each link you plan to share. A page that looks fine on a large monitor may feel cramped on a phone.

Public facility page on a phone-sized screen showing facility name, services, and action buttons
Check your public page on a phone-sized screen before you text links to customers.

What success looks like

  • Your public links open without a staff login.
  • Customers can understand what to do without calling your team for basic instructions.
  • Test registration, checkout, and vendor invoice paths have been reviewed by staff.
  • Your website, emails, and printed instructions use the same final links.
  • Your team knows where each submitted request appears in the staff dashboard.

Troubleshooting before launch

Common mistakes to avoid

Troubleshooting

What to do next

After every item passes, add the final links to your website, email templates, customer instructions, and staff call scripts.