> ## Documentation Index
> Fetch the complete documentation index at: https://www.carstoragesoftware.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure portal and website

> Set up shareable links, the customer app, marketplace, and your public facility page before inviting customers.

The **Website & customer app** settings control what customers see outside your staff dashboard: how the signed-in app looks, which links you share publicly, and how your facility page appears online.

Use this guide before you invite customers to sign in, add a booking widget to your website, or publish your public facility page.

## What you will accomplish

* Copy and test **Shareable links** (customer login, registration, public page, marketplace).
* Arrange the signed-in **Customer app** using the live preview.
* Choose **Marketplace** visibility if you list cars or products.
* Preview your **Public website** before you post the link.
* Turn on **Community** and the **Website schedule widget** only when you are ready.

> [!NOTE]
>
> **Related settings live on other pages**
>
> * **Logo and colors:** [Settings > General](https://www.carstoragesoftware.com/dashboard/settings/general) under **Facility profile**. The old [Settings > Branding](https://www.carstoragesoftware.com/dashboard/settings/branding) link opens the same place. See [Set up your facility name, logo, and colors](/docs/settings/set-up-facility-branding.md).
> * **Registration form and first-login steps:** [Settings > Customer onboarding](https://www.carstoragesoftware.com/dashboard/settings/customer-onboarding) — see [Configure customer onboarding](/docs/settings/configure-customer-onboarding.md).
> * **Custom domain:** [Settings > Custom domain](https://www.carstoragesoftware.com/dashboard/settings/custom-domain) — see [Connect a custom domain](/docs/facility-web-pages/connect-a-custom-domain.md).

## Before you start

* Complete [Set up your facility name, logo, and colors](/docs/settings/set-up-facility-branding.md) so previews show your logo and colors.
* Review [Connect payment processing](/docs/settings/connect-payment-processing.md) before turning on paid signup or shop items.
* Review [Configure communications](/docs/settings/configure-communications.md) before sending portal invites or registration emails.
* If you plan to place code on your website, know who manages your website (WordPress, Squarespace, Wix, and similar).

## Open Website & customer app settings

Go to [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website).

The page title is **Website & customer app**.

![Website and customer app settings showing Shareable links cards for Customer login, Main page, Registration, Marketplace, and Vendor invoices](https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-website-customer-app-sep15.webp?fit=max\&auto=format\&n=HrLVUvqKt7UkSq2X\&q=85\&s=2800c981f314f9ab73304f459ac6d590)

***Shareable links** sit at the top. Each card has **Copy** and **Open** so you can test a link before you send it.*

**Expected result:** You see **Shareable links** first, then **Customer app**, **Marketplace**, and **Public website** as you scroll down.

## Copy shareable links first

Most teams start here because you need these URLs for emails, your website, and text messages.

**1. Find Shareable links**

At the top of [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website), find **Shareable links**.

Common cards include:

* **Customer login** — sign-in for existing customers
* **Main page** — your public landing page
* **Registration** — new customer storage inquiry form
* **Marketplace** — cars for sale customers can browse
* **Vendor invoices** — a link for vendors to submit invoices

**2. Copy the customer login link**

On the **Customer login** card, click **Copy**.

**Why this matters:** This is the link you send when you invite someone to the portal. It is not the same as your staff dashboard link.

**3. Test in a private browser window**

Click **Open**, or paste the link into a private or incognito window.

**Expected result:** You see a customer sign-in page with your facility name and logo — not the staff [Dashboard](https://www.carstoragesoftware.com/dashboard).

> [!WARNING]
>
> **Do not share dashboard links**
>
> Staff dashboard links start with `/dashboard`. Those are for your team only. Always copy from **Shareable links**.

For a full guide on which link to share when, read [Choose the right public link to share](/docs/facility-web-pages/choose-the-right-public-link.md).

For printable QR codes that stay stable when you change destinations, read [Set up printable QR codes](/docs/settings/set-up-printable-qr-codes.md).

## Set up the customer app

The customer app is the first page customers see after they sign in.

**1. Scroll to Customer app**

Find **Customer app** under **Shareable links**.

Use the **LIVE PREVIEW** and the page tabs (**Home**, **Events**, **Cars**, **Schedule**, **Shop**, and others) to switch pages.

**2. Reorder sections on Home, Events, and Cars**

Turn sections on or off, then drag them into the order customers should see.

On **Cars**, you can also allow customers to add vehicles.

On **Shop**, configure catalog display, pricing, and filter tags.

Changes save automatically.

**3. Watch the preview update**

Tap the bottom tabs in the preview to confirm each page.

**Expected result:** The preview matches the experience you want before you send invite emails.

> [!TIP]
>
> **Preview vs real customer view**
>
> The preview on this settings page shows layout and colors. After you save, sign in as a test customer using the **Customer login** link to confirm the live portal matches what you expect.

## Set Marketplace visibility

**1. Find Marketplace**

Scroll to **Marketplace**.

**2. Choose who can browse**

Turn the marketplace on or off, then choose who can see cars and products.

Choose **Public** only when you want guests (people who are not signed in) to browse.

**Expected result:** The **Marketplace** shareable link matches the visibility you chose.

## Configure the public website

![Public website section on Website and customer app settings with a live preview of the facility page](https://mintcdn.com/carstoragesoftware/HrLVUvqKt7UkSq2X/images/settings/settings-website-public-pages-sep15.webp?fit=max\&auto=format\&n=HrLVUvqKt7UkSq2X\&q=85\&s=9d38f45db52629e32faf1d403c66e913)

***Public website** includes a live preview. Change the slug, banner, or content blocks and watch the preview update.*

**1. Scroll to Public website**

Find **Public website** on [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website).

**2. Turn the page on and check the address**

Enable the public page and confirm the page address (often called a **slug**).

Keep it short and close to your facility name.

**3. Add public details**

Add description, photos, services, and reviews your team wants customers to see. To reuse content from a previous website, add an **HTML** block (see [Add custom HTML](/docs/facility-web-pages/configure-the-facility-landing-page.md#add-custom-html)).

**4. Preview before sharing**

Open the public page in a new tab and confirm it looks correct.

**Expected result:** A stranger can learn about your facility and find the right next step (register, browse cars, or sign in).

For a detailed landing page walkthrough, read [Configure the facility landing page](/docs/facility-web-pages/configure-the-facility-landing-page.md).

## Control what customers see on each car page

**1. Scroll to Car page**

Find **Car page**.

This controls which blocks appear inside the **Vehicle Details** card when a customer opens one of their cars.

**2. Turn sections on or off**

Show or hide photos, service history, documents, and market data.

Turn off anything that should stay internal to your team.

**Why this matters:** Some facilities share condition photos with owners; others keep inspection notes staff-only.

## Add a website schedule widget

The **Website schedule widget** is a small embed you paste into a website builder such as WordPress, Squarespace, Wix, or Webflow.

**1. Scroll to Website schedule widget**

On [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website), scroll to **Website schedule widget**.

**2. Copy the embed code**

Click **Copy** to copy the HTML embed code.

**3. Paste on your website**

Send the code to whoever manages your website, or paste it yourself into an HTML or embed block.

**Expected result:** The schedule widget loads on your public website and lets customers book without calling first.

For step-by-step website instructions, read [Add a website embed](/docs/facility-web-pages/add-a-website-embed.md).

## Turn on Community chat (optional)

**Community** lets customers join chat channels your team manages in Marketing & Events.

**1. Find Community**

Scroll to **Community**.

**2. Turn Community on only when you are ready**

Turn it on when you have at least one channel and staff who can monitor messages.

Then create channels in [Marketing & Events > Community](https://www.carstoragesoftware.com/dashboard/marketing/community). See [Manage community channels](/docs/marketing-events/manage-community-channels.md).

## Set registration and onboarding (quick pointer)

Public registration and first-login steps live on their own Settings page:

* **Public registration form:** [Configure customer onboarding](/docs/settings/configure-customer-onboarding.md).
* **Steps after sign-in:** same guide, **Customer app onboarding** section.
* **Approve new registrations:** [Review and approve registration requests](/docs/facility-web-pages/review-and-approve-registration-requests.md).

## What success looks like

* You copied and tested the **Customer login** link in a private browser window.
* The customer app preview shows the sections and tabs your team wants customers to use.
* Marketplace visibility matches who should browse cars and products.
* Your public facility page looks ready before you share it.
* Community and the schedule widget are on only when staff can support them.

## Troubleshooting

> [!WARNING]
>
> **The customer login link opens the staff dashboard**
>
> You may have copied the wrong URL. Copy again from **Shareable links** on [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website).

> [!WARNING]
>
> **The schedule widget does not appear on my website**
>
> Confirm the full embed code was pasted into an HTML or embed block. Some website builders require a "Custom HTML" element.

> [!WARNING]
>
> **Customers see sections they should not see**
>
> Review **Car page** and the **Customer app** preview. Turn off staff-only sections until you are ready to share them.

> [!WARNING]
>
> **Customers cannot pay during signup**
>
> Check [Settings > Billing](https://www.carstoragesoftware.com/dashboard/settings/billing) and [Configure customer onboarding](/docs/settings/configure-customer-onboarding.md). Payment processing and onboarding payment steps must both be configured.

## What to do next

* Set up registration and first-login steps in [Configure customer onboarding](/docs/settings/configure-customer-onboarding.md).
* Invite a test customer first, then follow [Invite a customer to the portal](/docs/contacts/invite-a-customer-to-the-portal.md).
* Use [Go-live checklist for public pages](/docs/facility-web-pages/go-live-checklist-for-public-pages.md) before marketing your public links widely.


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