> ## Documentation Index
> Fetch the complete documentation index at: https://www.carstoragesoftware.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Choose the right public link to share

> Pick the correct customer-facing link for prospects, customers, vendors, marketplace shoppers, and website visitors.

## What you will accomplish

You will know which link to send to each person, copy it without typos, test it once in a private browser window, and add one clear sentence so they know what to do next.

## When to use this guide

Use this guide when someone asks, “What link should I send?”

You might hear that question when:

* A customer cannot find the portal sign-in page
* A prospect wants to request storage online
* A vendor asks where to email or upload an invoice
* Your website helper needs the correct button or embed code
* You are not sure whether to share the facility page, registration form, marketplace, or login link

> [!WARNING]
>
> **Staff links are not customer links**
>
> If the link in your browser starts with `/dashboard`, it is for your staff team only. Copy customer-facing links from [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website) under **Shareable links**.

## Before you start

* You can open [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website).
* Your **Public website** is turned on if you plan to share facility, registration, marketplace, or vendor invoice links.
* You know who will open the link: a new prospect, an existing customer, a vendor, a shopper, or your website helper.
* You have a few minutes to test the link in a private browser window before you send it.

![Shareable links section showing Customer login, Main page, Registration, Marketplace, and Vendor invoices cards with Copy buttons](https://mintcdn.com/carstoragesoftware/AQ1X2WSk-gkMq5qc/images/facility-web-pages/website-signup-settings.webp?fit=max\&auto=format\&n=AQ1X2WSk-gkMq5qc\&q=85\&s=e22590680a6d3b0589ade9d70d214300)

*Open Website & customer app and use **Shareable links** near the top. Each card has **Copy** and **Open** buttons—including **Marketplace** for shoppers.*

## Step 1: Open Website & customer app

**1. Go to Website & customer app**

In the dashboard sidebar, open [Settings](https://www.carstoragesoftware.com/dashboard/settings), then choose **Website & customer app**.

You can also go directly to [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website).

**Expected result:** The page title is **Website & customer app**. You see **Shareable links** near the top—not the staff dashboard address from your browser.

**2. Find Shareable links**

Near the top, find the **Shareable links** section.

You will see cards such as:

* **Customer login** — for existing customers who already have a portal account
* **Main page** — your public facility landing page
* **Registration** — for new prospects requesting storage
* **Marketplace** — for shoppers who should browse cars for sale and products with online checkout
* **Vendor invoices** — for outside providers submitting invoices

Scroll down for **Public website** (page content and toggles) and **Website schedule widget** (embed code for your existing website).

**Expected result:** You know where to copy each type of link before you paste it into an email or website.

![Shareable links section showing Customer login, Main page, Registration, Marketplace, and Vendor invoices with Copy and Open buttons](https://mintcdn.com/carstoragesoftware/AQ1X2WSk-gkMq5qc/images/facility-web-pages/website-shareable-links-detail.webp?fit=max\&auto=format\&n=AQ1X2WSk-gkMq5qc\&q=85\&s=e789c11524e9fae9a0ae67cea2633d34)

*Use **Copy** on the card that matches the person’s goal. Click **Open** to preview before you send the link.*

## Step 2: Match the person to the right link

Answer this question first: **What should this person do when they click?**

| If this person needs to… | Share this link | Where to copy it |
| - | - | - |
| Learn about your facility first (with a **Storage inquiry** button) | Public facility page (`/facility/your-facility-name`) | **Main page** in **Shareable links** |
| Request storage or send vehicle details as a new prospect | Registration page (`/facility/your-facility-name/registration`) | **Registration** in **Shareable links** (appears only when registration is enabled) |
| Sign in to their private portal | Customer login link (ends with `/signin`) | **Customer login** in **Shareable links** |
| Browse cars for sale | Vehicle marketplace (`/facility/your-facility-name/marketplace`) | **Marketplace** in **Shareable links**, then choose **Cars** on the public page |
| Browse products, services, or plans | Product marketplace (`/facility/your-facility-name/marketplace/products`) | **Marketplace** in **Shareable links**, then choose **Products** on the public page |
| Send your facility an invoice | Vendor invoice portal (`/facility/your-facility-name/invoices`) | **Vendor invoices** in **Shareable links** (appears only when vendor portal is enabled) |
| Signed-in customer needs mobile home, events, or billing tabs | Customer app on Website settings | [Customize the customer mobile app](/docs/facility-web-pages/customize-the-customer-mobile-app.md) |
| Add a branded badge on your existing website | Embed code | **Website schedule widget** (scroll down on the same settings page) |

> [!NOTE]
>
> **Prospect** means someone who is not a customer yet. **Customer** means someone who already has a record and portal access at your facility.

### What each public page looks like

These screenshots help you confirm you picked the right link before you send it.

![Public facility page showing facility name, services, and buttons for customer actions on a populated demo facility](https://mintcdn.com/carstoragesoftware/zfkveby1fbxIBHBu/images/facility-web-pages/public-facility-page-live.webp?fit=max\&auto=format\&n=zfkveby1fbxIBHBu\&q=85\&s=15e1c37194b74b835a44b09400f75e43)

*The public facility page is a good first link for prospects who need to learn about your facility.*

![Public registration form where a prospect enters contact and vehicle information](https://mintcdn.com/carstoragesoftware/zfkveby1fbxIBHBu/images/facility-web-pages/public-registration-form.webp?fit=max\&auto=format\&n=zfkveby1fbxIBHBu\&q=85\&s=a1f54e2798685e7202419009ce176612)

*The registration page is for new prospects who should request storage or share vehicle details.*

![Public product marketplace showing storage plans and purchase options](https://mintcdn.com/carstoragesoftware/zfkveby1fbxIBHBu/images/facility-web-pages/public-products-marketplace.webp?fit=max\&auto=format\&n=zfkveby1fbxIBHBu\&q=85\&s=579d11f700e855abc993bf2f9322a536)

*The product marketplace is for shoppers who should buy a plan or service online—not for staff billing.*

![Public vehicle marketplace showing cars listed for sale with prices and Express interest buttons](https://mintcdn.com/carstoragesoftware/zfkveby1fbxIBHBu/images/facility-web-pages/public-marketplace.webp?fit=max\&auto=format\&n=zfkveby1fbxIBHBu\&q=85\&s=83d14f9822ef2f8f453dd4252464888a)

*The vehicle marketplace is for cars your team listed for sale. Shoppers browse here—they do not use this page to buy storage plans.*

> [!TIP]
>
> **Marketplace is now a Shareable link card**
>
> You no longer need to build marketplace URLs by hand. Copy **Marketplace** from **Shareable links**, then send shoppers to the **Cars** or **Products** tab on the public page. Use **Main page** when prospects should learn about your facility first—not when they are ready to shop.

## Step 3: Turn on Public Facility Pages when needed

If a link shows “not found,” the public page may be off—or a **Shareable links** card may be hidden because that feature is not enabled yet.

**1. Open Public website settings**

On [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website), scroll to **Public website**.

**2. Turn on Public Facility Pages**

Turn on **Public Facility Pages** when prospects, shoppers, or vendors should use your public links.

**3. Enable the matching section in Page editor**

In the **Page editor**, turn on **Marketplace**, **Registration form** (or **Storage inquiry**), or **Vendor invoice portal** only when your team is ready to support each action.

**Why this matters:** **Registration** and **Vendor invoices** cards in **Shareable links** appear only after those sections are enabled.

**4. Copy the link again**

After settings save automatically, copy the link from **Shareable links** at the top of the page. Do not retype it.

**Expected result:** The link opens your facility name and the correct public page—not a staff sign-in screen.

![Public website settings showing Page editor with Marketplace, Registration, and Vendor invoice portal sections](https://mintcdn.com/carstoragesoftware/zfkveby1fbxIBHBu/images/facility-web-pages/public-facility-page-settings.webp?fit=max\&auto=format\&n=zfkveby1fbxIBHBu\&q=85\&s=3f29df4cf70c5295cdd5cdde488bde67)

*Turn features on in the Page editor, then copy matching links from Shareable links at the top.*

## Step 4: Copy the full link and add instructions

**1. Use the Copy button**

Click **Copy** on the **Shareable links** card you need. Paste the full address into your email, text, or website ticket.

**Why this matters:** One wrong character can send someone to an error page. Copying prevents typos.

**2. Optional: click Open first**

Click **Open** on the same card if you want to confirm the page before you send it.

**Expected result:** A new browser tab shows the public page—not the staff dashboard.

**3. Write one sentence for the reader**

Do not send a bare link. Tell the person what to do.

Examples:

* “Use this link to request storage and tell us about your vehicle.”
* “Use this link to open your customer portal. Sign in with the email we have on file for you.”
* “Use this link to submit your invoice and upload your PDF.”

**Expected result:** The reader knows the goal before they click.

## Step 5: Test the link like a customer

**1. Open a private browser window**

Use a private or incognito window—or a browser where you are **not** signed in to the staff dashboard.

**2. Paste the link and open it**

Confirm:

* The page opens without asking for a staff login
* Your facility name looks correct
* The page matches what you told the person to do (register, sign in, shop, or submit an invoice)
* The page is readable on a phone-sized screen

**Expected result:** You would feel comfortable sending this link to a real customer, prospect, or vendor.

## What success looks like

* The link matches the person’s goal (prospect, customer, vendor, or shopper).
* The link opens a public or customer-facing page, not `/dashboard`.
* You tested the link in a private window before sharing it.
* Your message includes one clear sentence about what to do next.

## Troubleshooting

> [!WARNING]
>
> **The page says not found**
>
> Open [Settings > Website & customer app](https://www.carstoragesoftware.com/dashboard/settings/website). Under **Public website**, confirm **Public Facility Pages** is on and your **Facility slug** is saved. In the **Page editor**, turn on the **Marketplace**, **Registration form**, or **Vendor invoice portal** section if that link requires it.

> [!WARNING]
>
> **The customer sees a staff sign-in page**
>
> You may have copied a staff dashboard link. Go back to **Shareable links** and copy **Customer login** or **Main page**.

> [!TIP]
>
> **The customer cannot sign in**
>
> Ask them to use the email on their record in [Contacts](https://www.carstoragesoftware.com/dashboard/contacts). If the email is wrong, update the customer record, then send the login link again. See [Share customer login links](/docs/facility-web-pages/share-customer-login-links.md).

> [!TIP]
>
> **I need something on our website**
>
> For a branded badge embed or website buttons, use [Add a website embed](/docs/facility-web-pages/add-a-website-embed.md). For login only, use [Share customer login links](/docs/facility-web-pages/share-customer-login-links.md).

## What to do next

* [Share customer login links](/docs/facility-web-pages/share-customer-login-links.md) for existing customers
* [Set up customer registration](/docs/facility-web-pages/set-up-customer-registration.md) for new prospects
* [Set up the vendor invoice portal](/docs/facility-web-pages/set-up-vendor-invoice-portal.md) for outside providers
* [Test marketplace checkout](/docs/facility-web-pages/test-marketplace-checkout.md) before sharing product marketplace links
* [Go live checklist for public pages](/docs/facility-web-pages/go-live-checklist-for-public-pages.md) before a wide launch


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